Terms and Conditions

Hermes Rentals

The Terms and Conditions listed below apply to all Greece: Mainland and Island.

Rental period

Minimum rental period is 1 day (24h) with acceptable length delay of 1/2 hour. Any further delay is charged as an extra day.

Driver’s age and driving license

Minimum age 21 years and maximum 75 years for all car groups. Minimum age 18 years and maximum 75 years for all bike and quad groups. Driving license must be issued at least 1 year before rental start. Driver must hold a valid European (for EU countries) or International (for countries that don’t belong to EU) driving license.

Vehicle delivery and collection

Delivery and collection of any vehicle at Hermes Rentals offices, Airport and Kalamaki resort are free of charge.
Delivery and collection of any vehicle in other locations of Zakynthos island have an extra charge and we will let you know the exact amount after your reservation.Delivery and collection of any vehicle except for office working hours (08:30 – 21:00) have an extra charge of:

  • 20€  during April, May and October
  • 30€ during June, July, August and September.

Insurance policy and liability amounts

CARS
Personal Accident Insurance (PAI): Covers the driver  for death, total or partial disability and for hospital expenses.
Third party insurance covers: a. Death and injury of third party up to 1.220.000€, b. Material damages to third parties up to 1.220.000€. – excluding the car of Hermes Rentals.
Full Insurance with C.D.W: Limits the renter’s responsibility for car damage to 600€ for car groups A, B; for car groups C, D, E1, E2, O,  800€; for car groups J, F, G, N 1000€; for car groups E3 I, L, H 1500€. This insurance does not cover damages on the bottom part of car (underbody), the wheels, tires and the interior. Super Full Insurance with zero excess: Zero amount for car damage. Liability amount can be reduced to 0€ and the extra charge per category is as follows for low/high season:

  • A: 7/8€ per a day
  • B,C: 8/9€ per a day
  • D, J, G, E1, E2, O: 9/10 € per a day
  • F, N: 10/12€ per a day

Please note that any key loss is not included in the Full Insurance.

BIKES AND QUADS

Third party insurance covers: a. Death and injury of third party up to 1.220.000€, b. Material damages to third parties up to 1.220.000€. – excluding the car of Hermes Rentals.

Full Insurance with C.D.W can be added for extra charge under request in our office.

The insurance coverage (cars, bikes and quads) is not valid:

  • when transporting the vehicle by ferry
  • if the driver is under the influence of alcohol or drugs
  • for damages caused by driving on unpaved roads
  • for damage on the bottom part of car (underbody), the wheels, tires and the interior.
  • for loss of personal belongings
  • for accidents caused by a driver not declared in the lease contract
  • for loss or damage of the vehicle key

The cost of damage or loss of the car is paid even if the tenant is insured by a credit card or other insurance company. In this case, the tenant is obliged to pay the entire vehicle repair or replacement costs and then ask for a refund from the credit card or another insurance provider.

Additional driver

In a car rental only the driver is covered by all above insurances. If other drivers are going to drive the rented vehicle they must be declared in the lease contract at the start of the rental period. Required documents are identity card or passport and a valid driving license. The additional driver service is upon request.

Fuel policy

All cars they should be returned with the same quantity of fuel in the tank as on delivery.

Transportation by Ferry boats

A written permission is needed from Hermes Rentals in order to use a Ferry Boat with a rented car from the company. In case of violation to this rule, any insurance signed with Hermes stops to be in effect. Please note that there may an extra charge for getting any vehicle outside the island with a Ferry.

Limitations

The cars are not allowed to be used for: Driving outside the Greek borders, driving off-road, carrying heavy objects or bad use in general. Vehicles returned in bad condition and with extremely dirty interior (e.g food stains, coffee, sea salt, etc.) will be charged for special cleaning with extra cost.

Traffic violations

In case of any accident, mechanical damage or stick to any surface or circumstance, the renter must stop moving the vehicle and call directly to Hermes Rentals at +30 26950 23284.

Accidents or mechanical damage

The renter assumes full responsibility for traffic violations and pays the respective fines. In case that the renter will not pay the fine, Hermes Rentals will charge the fine cost plus administrative expenses.

Ways of payment

The rent can be paid by credit card, debit card (Visa, Master Card), by cash or bank transfer.

Booking cancellation

If you would like to cancel a reservation with Hermes Rentals, we would kindly ask you to notify us at least 3 days before pick-up date.

Rental agreement

During receipt of the vehicle a rental agreement is signed and contains the above terms and conditions.